Is patient data handled to HIPAA standards?

Handling follows HIPAA-aligned controls and Law 172-13. The certification scope held at the DR-entity level for healthcare work is confirmed on request.

Do you support Spanish-speaking patients?

Yes. Native Spanish is standard, which improves access and satisfaction for the large US Hispanic patient population.

Industries

Healthcare

HIPAA-aligned patient support, scheduling and claims processing.

Core compliance

Ley 172-13

Delivered from

Santo Domingo, Santiago, Puerto Plata, Punta Cana

Corpshore Dominicana delivers HIPAA-aligned patient support, scheduling and claims processing for healthcare clients, with bilingual teams and Law 172-13 compliance, in the US Eastern time zone.

The sector's operating challenges

Challenge

Protecting patient data

How we address it

HIPAA-aligned handling and Law 172-13 compliance with documented access controls.

Challenge

Serving Spanish-preferring patients well

How we address it

Native Spanish support that improves access and satisfaction for Hispanic patients.

Challenge

Claims and scheduling backlogs

How we address it

Scalable claims processing and scheduling that clears backlogs to SLA.

Services we deliver for this industry

Customer service Appointment setting Claims processing Back office operations Data entry and processing

Compliance and regulatory context

Delivery follows HIPAA-aligned handling for protected health information and Law 172-13 for personal data. DR-entity certification scope for healthcare engagements is confirmed on request.

Why the Dominican Republic

Healthcare support serves a large US Hispanic population that prefers Spanish. The DR provides native Spanish and fluent English on the US business day, with HIPAA-aligned handling and North American governance.

Frequently asked questions

Is patient data handled to HIPAA standards?: Handling follows HIPAA-aligned controls and Law 172-13. The certification scope held at the DR-entity level for healthcare work is confirmed on request.
Do you support Spanish-speaking patients?: Yes. Native Spanish is standard, which improves access and satisfaction for the large US Hispanic patient population.

Ready to evaluate a nearshore partner?

Book a discovery call or request a proposal. We respond to qualified enquiries within one business day.

Request a proposal

All engagements comply with Dominican Republic Law 172-13 on Personal Data Protection.

Looking for work?

Browse open roles across four Dominican cities, or join the talent community and we will reach out when a match opens.

View open roles Join talent community