CorpshoreIndustries
Industries we serve
Sector-specific delivery across 15 industries, led by tourism and the free-zone economy that define the Dominican market.
Corpshore Dominicana delivers BPO, IT and AI services across 15 industries, from the DR's flagship tourism and hospitality sector and the zonas francas free-zone economy to financial services, healthcare, telecommunications and technology, each with sector-specific teams, languages and compliance.
Corpshore Dominicana serves a broad range of industries from one accountable vendor. Dominican delivery fits regulated verticals well, where information security and traceability matter as much as the output. The company operates in compliance with Dominican Ley 172-13 and is fully aligned and compliant with ISO 27001, ISO 9001, SOC 2 Type II, PCI-DSS, HIPAA and GDPR, which underpins work for banking, insurance, healthcare and payments.
Beyond regulated sectors, the Caribbean location makes the Dominican Republic a natural fit for hospitality and tourism work, with talent used to serving international travellers in several languages. And the company's AI line brings data annotation, labelling and model-support tasks into the same relationship, for clients who need structured training data at scale.
The common thread is accountability: one vendor across verticals, with a single point of contact and a compliance posture inherited from a Canadian parent, rather than coordinating separate suppliers for each type of work.
Tourism and hospitality
DRMultilingual traveller support, reservations and OTA back office for the DR's flagship sector.
Explore this industryFree zones and manufacturing
DRBack office and support built around the Dominican zonas francas regime that offshore competitors cannot speak to.
Explore this industryFinancial services
PCI-DSS-aligned customer service, collections and back office for banks and fintech.
Explore this industryTelecommunications
High-volume inbound and technical support with retention and upsell programmes.
Explore this industryEcommerce and retail
Omnichannel customer care, order management and returns across peak seasons.
Explore this industryHealthcare
HIPAA-aligned patient support, scheduling and claims processing.
Explore this industryGovernment and public sector
Citizen contact centres and back office for Dominican public entities.
Explore this industryNon-profit and NGO
Bilingual and Haitian Creole support for cross-border programmes.
Explore this industryTechnology and SaaS
Tier 1 to tier 3 technical support and developer-adjacent operations.
Explore this industryLogistics and transportation
Track-and-trace support, dispatch and exception management.
Explore this industryEnergy and utilities
Billing enquiries, outage support and field-service coordination.
Explore this industryEducation
Enrolment support, student services and learning operations.
Explore this industryReal estate
Lead qualification, appointment setting and tenant support.
Explore this industryInsurance
Claims processing, policy servicing and first notice of loss.
Explore this industryMedia and entertainment
Content moderation, trust and safety and subscriber support.
Explore this industryFrequently asked questions
- Which industries does Corpshore Dominicana serve?
- A broad range, including banking, insurance, healthcare and payments, hospitality and tourism, and AI and data work, all from one accountable vendor with a single point of contact.
- Does Corpshore Dominicana support regulated sectors like banking and healthcare?
- Yes. It operates in compliance with Dominican Ley 172-13 and is fully aligned and compliant with ISO 27001, ISO 9001, SOC 2 Type II, PCI-DSS, HIPAA and GDPR, under the governance of its Toronto parent.
- Can they handle HIPAA and PCI-DSS work?
- Yes. The company is aligned and compliant with HIPAA for healthcare data and with PCI-DSS for payment data, which underpins regulated healthcare and payments work.
- Do they serve tourism and hospitality clients?
- Yes. The Caribbean location and multilingual talent make the Dominican Republic a natural fit for hospitality and tourism work, serving international travellers in several languages.
- Do they work with AI and data-annotation clients?
- Yes. The AI line covers data annotation, labelling and model-support tasks for clients who need structured training data at scale.
Ready to evaluate a nearshore partner?
Book a discovery call or request a proposal. We respond to qualified enquiries within one business day.
All engagements comply with Dominican Republic Law 172-13 on Personal Data Protection.
Looking for work?
Browse open roles across four Dominican cities, or join the talent community and we will reach out when a match opens.