CorpshoreIndustries
Logistics and transportation
Track-and-trace support, dispatch and exception management.
Core compliance
Ley 172-13
Delivered from
Santo Domingo, Santiago, Puerto Plata, Punta Cana
Corpshore Dominicana delivers track-and-trace support, dispatch coordination and exception management for logistics and transportation clients, in Spanish and English on the US Eastern business day.
The sector's operating challenges
Challenge
Exceptions that need immediate handling
How we address it
Same-hours exception management so delays and failures are resolved in real time.
Challenge
Track-and-trace enquiries at volume
How we address it
Scalable track-and-trace support across voice and non-voice channels.
Challenge
Coordinating carriers and customers
How we address it
Dispatch coordination that keeps carriers and customers aligned.
Services we deliver for this industry
Compliance and regulatory context
Delivery complies with Dominican Republic Law 172-13 on Personal Data Protection. Where an engagement touches payment, health or other regulated data, the relevant group framework applies; certification scope at the DR-entity level is confirmed on request.
Why the Dominican Republic
Logistics runs on real-time exception handling. US Eastern overlap means a delayed shipment or failed delivery is worked the same hour, not the next day, in the language of the customer and the carrier.
Frequently asked questions
- Can you handle real-time exceptions?
- Yes. US Eastern overlap means exceptions are worked the same hour they arise, in the customer's and carrier's language.
- Do you cover both voice and non-voice?
- Yes. Track-and-trace and dispatch support run across voice, email and chat under one queue.
Ready to evaluate a nearshore partner?
Book a discovery call or request a proposal. We respond to qualified enquiries within one business day.
All engagements comply with Dominican Republic Law 172-13 on Personal Data Protection.
Looking for work?
Browse open roles across four Dominican cities, or join the talent community and we will reach out when a match opens.