CorpshoreBusiness process outsourcing
Payroll processing
Accurate payroll processing and support to schedule.
Languages: Español, English +7
Typical team size: 5 to 200+ seats
Typical ramp: 2 to 6 weeks
Corpshore Dominicana processes payroll accurately and to schedule, handling calculations, adjustments and employee enquiries, with confidentiality controls and Law 172-13 compliance, on the US Eastern business day.
What's included
- Payroll calculation and processing
- Adjustments and corrections
- Employee payroll enquiries
- Confidentiality controls
- Quality monitoring and reporting
- Work in your payroll systems
How we deliver it
We staff a dedicated team led by a Corpshore team leader, ramped on your product, tone and systems. Quality is monitored against calibrated scorecards, and you receive agreed reporting on volume, service level and quality on a regular cadence. Teams work in your ticketing and telephony tools, not ours.
Languages and coverage
Available in Spanish and English as standard, with French, Haitian Creole and further languages on request, from Santo Domingo, Santiago, Puerto Plata and Punta Cana. Business-hours, extended and 24-7 coverage are all supported.
Compliance and security
Delivery complies with Dominican Republic Law 172-13 on Personal Data Protection. Where the work touches payment, health or other regulated data, the relevant group security framework applies; certification scope at the DR-entity level is confirmed on request.
Why Corpshore Dominicana
- US Eastern time zone with full business-day overlap, no daylight saving
- Native Spanish and fluent English, with seven further languages
- Toronto corporate governance over a Dominican delivery entity
- Promote-from-within culture that lowers attrition and protects account continuity
Frequently asked questions
- Is payroll data kept confidential?
- Yes. Handling follows confidentiality controls and Law 172-13, with access restricted and audited.
- Do you handle employee enquiries?
- Yes. Employee payroll enquiries are handled alongside processing, in Spanish and English.
- Which systems do you use?
- Your payroll systems, so employee data stays in your environment.
Related services
Ready to evaluate a nearshore partner?
Book a discovery call or request a proposal. We respond to qualified enquiries within one business day.
All engagements comply with Dominican Republic Law 172-13 on Personal Data Protection.
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